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		<title>Keep Leading!® Podcast 153 &#124; Robert Glazer &#124;  Rethinking Two Weeks&#8217; Notice</title>
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					<description><![CDATA[<p>Robert Glazer Multigenerational Work Expert | NYTimes Bestselling Author | Keynote Speaker | Executive Coach Rethinking Two Weeks' Notice Episode Summary Is the traditional two weeks’ notice an outdated concept? In this thought-provoking episode of the Keep Leading!® Podcast, host Eddie Turner sits down with Robert Glazer, bestselling author, keynote speaker, and founder of Acceleration  [...]</p>
<p>The post <a href="https://eddieturnerllc.com/keep-leading-podcast/rethinking-two-weeks-notice/">Keep Leading!® Podcast 153 | Robert Glazer |  Rethinking Two Weeks&#8217; Notice</a> appeared first on <a href="https://eddieturnerllc.com">Eddie Turner</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><strong>Robert Glazer</strong><br />
<em>Multigenerational Work Expert | NYTimes Bestselling Author | Keynote Speaker | Executive Coach</em></p>
<p><em><strong>Rethinking Two Weeks&#8217; Notice</strong></em></p>
<p><iframe src="https://playlist.megaphone.fm?e=CSN5027288728" width="100%" height="200" frameborder="0" scrolling="no"></iframe></p>
<p><strong>Episode Summary</strong><br />
Is the traditional two weeks’ notice an outdated concept? In this thought-provoking episode of the Keep Leading!® Podcast, host Eddie Turner sits down with Robert Glazer, bestselling author, keynote speaker, and founder of Acceleration Partners, to challenge conventional wisdom about how leaders and employees handle career transitions.</p>
<p>Robert shares why transparency, trust, and open communication should replace outdated workplace norms. He and Eddie explore how reimagining employee exits can strengthen company culture, foster long-term relationships, and build healthy, high-performing organizations rooted in integrity and respect.</p>
<p>If you’re a leader, HR professional, or culture builder, this episode will shift how you think about retention, offboarding, and leadership authenticity. Learn how forward-thinking companies are redefining success by treating departures as opportunities for growth—not endings.</p>
<p>🎧 Listen now to discover how to evolve with the future of work and Keep Leading!®</p>
<p><strong>Keep Leading!® Live</strong><br />
<div class="fusion-video fusion-youtube" style="--awb-max-width:600px;--awb-max-height:360px;"><div class="video-shortcode"><div class="fluid-width-video-wrapper" style="padding-top:60%;" ><iframe title="YouTube video player 1" src="https://www.youtube.com/embed/Uh7zvQGt2dQ?wmode=transparent&autoplay=0" width="600" height="360" allowfullscreen allow="autoplay; fullscreen"></iframe></div></div></div></p>
<p><strong>Bio</strong><br />
Robert Glazer is the Founder and Chairman of the Board of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor’s Employees’ Choice Awards two years in a row. He is the author of the inspirational newsletter Friday Forward, and the #1 Wall Street Journal, USA Today and international bestselling author of five books: Elevate, Friday Forward, How To Thrive In The Virtual Workplace, Moving To Outcomes and Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.</p>
<p><strong>Website</strong><br />
<a href="https://robertglazer.com/" target="_blank" rel="noopener">https://robertglazer.com/</a></p>
<p><strong>Other Website</strong><br />
<a href="https://www.accelerationpartners.com/" target="_blank" rel="noopener">https://www.accelerationpartners.com/ </a></p>
<p><strong>LinkedIn</strong><br />
https://www.linkedin.com/in/glazer/</p>
<p><strong>Twitter</strong><br />
<a href="https://x.com/robert_glazer" target="_blank" rel="noopener">https://x.com/robert_glazer</a></p>
<p><strong>Facebook</strong><br />
<a href="https://www.facebook.com/RobertSGlazer" target="_blank" rel="noopener">https://www.facebook.com/RobertSGlazer</a></p>
<p><strong>Instagram</strong><br />
<a href="https://www.instagram.com/robertglazer_/" target="_blank" rel="noopener">https://www.instagram.com/robertglazer_/</a></p>
<p><strong>Subscribe, share, and review on Apple Podcasts!</strong><br />
<a href="https://podcasts.apple.com/us/podcast/keep-leading/id1461490512" target="_blank" rel="noopener">https://podcasts.apple.com/us/podcast/keep-leading/id1461490512 </a></p>
<p><strong>Subscribe, share, and review on Spotify</strong><br />
<a href="https://open.spotify.com/show/0I7uAW3x4AWsLe6cnAzHp7?si=14549a44dec3495f" target="_blank" rel="noopener">https://open.spotify.com/show/0I7uAW3x4AWsLe6cnAzHp7?si=14549a44dec3495f</a></p>
<p><strong>Full Episode Transcripts and Detailed Guest Information</strong><br />
<a href="https://KeepLeadingPodcast.com" target="_blank" rel="noopener">www.KeepLeadingPodcast.com</a></p>
<p><strong>Keep Leading LIVE (Live Recordings of the Keep Leading!® Podcast)</strong><br />
<a href="https://KeepLeadingLive.com" target="_blank" rel="noopener">www.KeepLeadingLive.com</a></p>
<p><strong>Connect with Eddie Turner</strong><br />
Website: <a href="https://www.eddieturnerllc.com">https://www.eddieturnerllc.com</a><br />
LinkedIn: <a href="https://www.linkedin.com/in/eddieturner" target="_blank" rel="noopener">https://www.linkedin.com/in/eddieturner</a></p>
<p><strong>About the Keep Leading!® Podcast</strong><br />
The Keep Leading!® podcast is for people passionate about leadership. It is dedicated to leadership development and insights. Join your host, Eddie Turner, The Leadership Excelerator®, as he speaks with accomplished leaders and people of influence across the globe about their journeys to leadership excellence. Listen as they share leadership strategies, techniques, and insights.</p>
<p><strong>Share the Inspiration</strong><br />
Inspired by what you hear? Share the episode with your network and help spread the message of empowerment and leadership. Use the hashtag #KeepLeadingPodcast and join the community of listeners who are dedicated to continuous growth and leadership excellence.</p>
<p>Join us on this journey to empower women leaders and create a future where everyone can thrive. Keep Leading!®</p>
<h3><strong>Transcript</strong></h3>
<p><strong>[Eddie Turner]</strong> Hello everyone.<br />
Welcome to another episode of Keep Leading Live.<br />
Keep Leading Live is dedicated to leadership development and insights.<br />
I&#8217;m your host, Eddie Turner, the leadership accelerator.<br />
I work with leaders to accelerate performance and drive impact through the power of executive coaching, masterful facilitation, and professional keynote speeches.<br />
If you&#8217;re joining us from LinkedIn, Facebook, or Twitter, where we&#8217;re broadcasting, would love to see you join this conversation and drop a note in the comments to let us know that you&#8217;re here.<br />
Let us know your reaction to what you&#8217;re hearing.<br />
Even ask a question so that our guests can answer that for you.<br />
Additionally, we welcome you to hit that share button so you can share this with your friends who may miss the interview live, but be able to see it afterwards on social media.<br />
<strong>[Eddie Turner]</strong> conversation.<br />
Have you ever given your employer a two-week notice?<br />
If you are a working professional in any capacity, the likelihood is, unlike days of old, you&#8217;re going to do that more than once in your career.<br />
How did it go when you did that last time?<br />
In fact, why are we still even giving two-week notices?<br />
Is that still necessary in 2024?<br />
My guest today says, we need to rethink the two-week notice, and he has created a proprietary method that he offers as the solution that is a formula for a better way forward.<br />
My guest today is actually a repeat guest, Robert Glazer.<br />
Robert Glazer is the founder and chairman of the Board of Direct founder and chairman, pardon me, of the Board of Acceleration Partners, which is a global marketing agency.<br />
He is the recipient of numerous industry and company culture awards, including Glassdoor&#8217;s employee choice award for two years in a row.<br />
He is the author of the inspirational newsletter called Friday Forward, which I believe the last time he and I talked had like somewhere over 100,000 subscribers.<br />
I&#8217;ll have to get the new number from him today.<br />
He&#8217;s also a number one best-selling author for the Wall Street Journal, USA Today, and the international best-selling author of five books: Elevate, Friday Forward, How to Thrive in the Virtual Workplace, Moving to Outcomes, and Performance Partnerships.<br />
But today, we&#8217;re going to talk about book number six, and that book is Rethinking the Two Weeks Notice.<br />
Robert, welcome back to Keep Leading Live.<br />
<strong>[Robert Glazer]</strong> Eddie, thanks for having me.<br />
You set you set a high bar for matching your energy, so I&#8217;ll try to I&#8217;ll try I&#8217;ll try to bring it.<br />
<strong>[Eddie Turner]</strong> Oh, you always do, sir.<br />
You always do.<br />
I uh, you know, you and I, I said that we we uh, we had you on in 2020, so I&#8217;m happy to have you back.<br />
Folks who haven&#8217;t are listened to episode 81 of the Keep Leading podcast will listen when we talked about lifting others up as leaders.<br />
And uh, Robert and I both members of the esteemed Marshall Goldsmith 100 Coaches community, uh, where we are with other amazing leaders, and we came together uh last summer for the third annual meeting of the community, and during that time, we were with some other great people we love.<br />
Remember this, Robert?<br />
<strong>[Robert Glazer]</strong> I do.<br />
I do.<br />
Yeah, that was a great shot.<br />
<strong>[Eddie Turner]</strong> Oh yeah, Belmont University&#8217;s a beautiful facility that they allowed us to be at.<br />
<strong>[Robert Glazer]</strong> So beautiful.<br />
<strong>[Eddie Turner]</strong> Alyssa amazing writer and author, and of course, the legendary Dorie Clark and all her great work and so many other great folks.<br />
So, uh, we have a long history together.<br />
So, tell me, uh, this book, new book that you have out, uh, you have been writing about this in the Harvard Business Review, so we&#8217;ve seen a little bit of your thinking on this.<br />
What made you turn this into a book?<br />
<strong>[Robert Glazer]</strong> Yeah, so I&#8217;ve been talking about this for a few years.<br />
Um, there was the article in Harvard Business Review and then a TED talk in in 2019.<br />
And I a lot of people who who watched that talk or reached out and just tried to do anything different in their organization would reach out to me and say, wow, this really like works better.<br />
And that was without sort of a playbook or instructional manual.<br />
They were just frustrated with the two weeks paradigm as as I was.<br />
So, I I wrote the book after that in 2019, 2020, and then this little global pandemic happened, uh, and we had, you know, massive layoffs and then we had hiring and then we had the great resignation and then we had quiet quitting and it just it kind of never seemed like a good time in the supply and demand amounts.<br />
But I realized like if if if I didn&#8217;t do it, I wasn&#8217;t it wasn&#8217;t ever going to get done and and and the the the problem still existed and and and part of the problem was again these zero sum sort of games between employees and and and employers.<br />
And so I I kind of I dusted it off and and and went back and and sort of updated what I had written for I think the modern workplace in terms of um, it it the again, it&#8217;s just silly to me.<br />
Like the people, as you said, we are not in lifetime employment anymore.<br />
We have changed so much about how we hire people and cultures and how we onboard them and everything and we have not changed anything about hiring.<br />
And the way people leave organizations you know, enables a lot of distrust and and sort of operates in this mode that we&#8217;re all pretending like it&#8217;s lifetime employment anymore and we we know it&#8217;s not, but we&#8217;re still running that playbook.<br />
<strong>[Eddie Turner]</strong> Yes, people uh, the idea of lifetime employment when your folks and my folks were working, you know, they they they worked for 30 years, 40 years.<br />
Yeah, at pensions, got a gold watch and you live life happily ever after.<br />
<strong>[Robert Glazer]</strong> 30 years.<br />
<strong>[Eddie Turner]</strong> And uh, that just isn&#8217;t the way it is and it&#8217;s you know, you know, for different generations.<br />
So Generation Z, I think I saw on the stats was, I think you can expect to have at least five jobs.<br />
<strong>[Robert Glazer]</strong> I mean, in their 20s.<br />
I I I think a lot of people today under 30 would say, look, two years is a good amount of time in a company.<br />
You know, whether um, whether it was great or it was bad, like two years is good.<br />
Like and so I I I would guess that number would be like so much more than five.<br />
That would imply like almost a little more than one per decade, but but yeah.<br />
<strong>[Eddie Turner]</strong> All right.<br />
Well, one of the other things I want to make sure folks know is that not only is this book available now uh online, you are also offering it uh at least for today, I&#8217;m not sure how long you&#8217;re promoting this, 99 cents.<br />
So get your copy, folks, on Kindle.<br />
Get a copy of the book for 99 cents as uh as long as this promo is running and certainly uh the the hard cover as well.<br />
<strong>[Robert Glazer]</strong> Yeah, the 99 cent book is through the end of the week.<br />
You can also get the first couple chapters for free on Substack.<br />
As I said, if you&#8217;re not, you know, if you&#8217;re not Adam Grant or Oprah Winfrey or Malcolm Gladwell, you&#8217;re not you&#8217;re not writing books to make money.<br />
I I I really want to see companies and leaders and organizations change this paradigm and that&#8217;s really the sole motivation for writing this book.<br />
<strong>[Eddie Turner]</strong> Fantastic.<br />
And uh, as you wrote this book uh and and coming out with what you said, what has the uh what what&#8217;s been the biggest reaction you you&#8217;ve seen from people uh as this book has launched?<br />
Just a couple days ago in fact, right?<br />
<strong>[Robert Glazer]</strong> Yeah, I I I mean it&#8217;s been a great response.<br />
It was I&#8217;m kind of surprised.<br />
I woke up this morning and was uh, you know, number one in 30 different categories on on Amazon.<br />
Uh, you know, I I I thought I might be talking to sort of a small group of of, you know, kind of change makers, but I it turns out there&#8217;s a lot of frustration around this.<br />
Um, probably particularly from employees.<br />
However, it is really not on the employees to make this changes.<br />
It is on the the manager and the leaders and the employer to say, look, we are a company where we have open conversations, you know, when things are going wrong and there&#8217;s psychological safety and you can come and talk to your leaders and we won&#8217;t walk you to the door for doing that.<br />
So, there&#8217;s always, look, there&#8217;s always problems and and one of the pushbacks I get about this sort of program and this notion of an open transition program is that um, hey, like by the time this person&#8217;s going to leave, it&#8217;s it&#8217;s bad and it&#8217;s toxic and we just they just need to go and because I advocate for these transition periods.<br />
And that sort of misses a big point about this entire system in that if it&#8217;s like let&#8217;s just say it&#8217;s November right now and I&#8217;ve got to fire someone this week and it&#8217;s going to be ugly and they&#8217;re toxic and they&#8217;re already pissed.<br />
The the signs of problems with that employee probably were in February or March.<br />
And it was actually the work that I didn&#8217;t do then and and the honest conversations that could have maybe led to a couple good results of them still working in the company, maybe in a different capacity or solving those problems or realizing that like this wasn&#8217;t the right thing for them and and we could have moved on, you know, before it got really bad for both sides.<br />
<strong>[Eddie Turner]</strong> Yeah, so often it deteriorates and in some cases even when there was a good relationship, the mere fact that an employee submits the two-week notice, I&#8217;ve seen uh situations where they were treated as a disloyal person.<br />
How could you be looking around as if we were in a relationship and you&#8217;ve been cheating on me?<br />
<strong>[Robert Glazer]</strong> Yeah, I mean, as as I open the book and the TED talk with, if you&#8217;re if your partner came to you and just so and you didn&#8217;t think they were unhappy at all and they told you they were moving to a new city with a new partner in two weeks, no one would say that&#8217;s normal.<br />
I understand why somehow, you know, in the job market that that that has happened.<br />
But people remember, if you&#8217;re if you&#8217;re doing a conference, they always say, people remember endings and beginnings, right?<br />
So have your best speakers, have a great opener, have a great closer, do the most important thing at the end of vacation.<br />
And I think employees miss a lot that, you know, how they leave these jobs is is their lasting memory.<br />
And one thing I talk about in the book is like they don&#8217;t realize, particularly, look, two weeks notice in the great resignation was a long time.<br />
People were giving one day&#8217;s notice or no day&#8217;s notice.<br />
There&#8217;s a large world of reference back checking, right?<br />
There&#8217;s a lot of people who can figure out where you worked and know someone and I get reached out all the time and and you can leave a pretty, you know, you you you don&#8217;t even names that you aren&#8217;t giving, you know, if people feel really burned by how you left that job, you can have some, you know, detractors out there who who can serve as sort of an invisible barrier to your career growth.<br />
So, I it&#8217;s just better for everyone if we try to end things.<br />
Think about a breakup.<br />
I mean how or divorce, like when it ends so acrimoniously, it&#8217;s not good for anyone, right?<br />
Like people break up.<br />
So like how do you do that in a in in a in a more productive way?<br />
<strong>[Eddie Turner]</strong> Indeed.<br />
And speaking pulling on the thread that you mentioned there about uh best openers and closers for your conferences and events, uh you are a keynote speaker.<br />
I&#8217;m a keynote speaker, so uh we definitely want to make sure folks know that we&#8217;re two people they can call to do that.<br />
<strong>[Robert Glazer]</strong> We only do opens and closings, you know, don&#8217;t don&#8217;t use us in the middle.<br />
Take your high risk people in the middle.<br />
<strong>[Eddie Turner]</strong> Yeah.<br />
<strong>[Robert Glazer]</strong> Absolutely.<br />
<strong>[Eddie Turner]</strong> We must get that plug in there for sure.<br />
But yeah, so uh you you have this this track record and people who will call off record to check in on people because of the way things ended.<br />
And so you offer a formula, in fact to chapter three, I think it was in the book, uh about respect.<br />
R E S P E C T.<br />
<strong>[Robert Glazer]</strong> Yeah, I think that&#8217;s the the the the biggest thing that&#8217;s missing in this process.<br />
That was sort of so the concept of an open transition program is is to create a a way for people to leave that that that sort of creates better outcomes.<br />
And the notion that you can have this transition timeline.<br />
So, either the company leads the transition or you say you&#8217;re interested in doing something else and there&#8217;s a period where you can continue working and looking for your new job.<br />
And again, it&#8217;s a it&#8217;s kind of an open transition.<br />
And to to to do something like that, you need psychological safety, you need communication, but you need this sort of mutual respect.<br />
And there&#8217;s a psychological principle uh of cognitive dissonance, I think that happens a lot.<br />
Well so what happens is like, so Eddie&#8217;s my employee and Eddie is like really struggling and he&#8217;s missed quota for three quarters in a row, you know, different Eddie.<br />
Um, and and I know I&#8217;m going to like this isn&#8217;t working with Eddie.<br />
And and and but I like Eddie, right?<br />
And so my my I have to let&#8217;s say I have to fire Eddie or tell him that that it&#8217;s not going to work out, but I like Eddie.<br />
My brain can&#8217;t handle those two things, right?<br />
That&#8217;s dissonance.<br />
It&#8217;s like I really like Eddie and I have to fire Eddie.<br />
So it has to bring one of those things into congruence.<br />
And what it does is usually you start to emotionally distance yourself from the person and make them out to be a bad person and a problem and create a narrative because then it makes it easy to do a bad thing to a bad person.<br />
It&#8217;s hard to do a bad thing to a good person.<br />
And if you had operated from this place of respect, you would have been able instead to lean into the relationship and be like, Eddie, I love you.<br />
You&#8217;ve been working here forever.<br />
Obviously like sales is not your thing.<br />
Like this isn&#8217;t working.<br />
Like what do you want to do?<br />
How can I help you?<br />
Should we look at stuff inside the company?<br />
Should we look at stuff outside the company?<br />
What what what I while I love you, I just this can&#8217;t go on like this forever, right?<br />
So so I understand why people do, but I don&#8217;t think they realize they start to actually distance themselves from the person, become disrespectful and that&#8217;s when a lot of the problems start.<br />
Um, and I think it&#8217;s because they know in the back of their head they&#8217;re going to have to deal with this, um, and they don&#8217;t really want to.<br />
<strong>[Eddie Turner]</strong> You&#8217;re so right, Robert.<br />
And that that that is precisely what happens.<br />
You have to demonize the person to make it easier to take that action when you could do it in a much more respectful, loving way.<br />
And that&#8217;s why oftentimes when you have these conversations with people who are no longer with an organization, you&#8217;ve got two different narratives and it doesn&#8217;t align with each other and it&#8217;s like that&#8217;s not the person I know.<br />
Even other customers or even other people who work with the person have a different view.<br />
So I love how you highlighted that and that makes so much sense.<br />
The we have a couple people joining us.<br />
In fact, one person is joining us from Facebook, someone who I haven&#8217;t talked to in a long time, Teresa Jackson.<br />
Thank you for tuning in and listening to our conversation on Facebook.<br />
Uh, she and I went back to our degrees together from Northwestern 25 years ago as adult learners.<br />
So so good to see her online and that means I have to check in.<br />
It&#8217;s been a little while.<br />
So thank you for tuning in, Teresa.<br />
And we also have joining us Ezra Miller, who I met a couple months ago.<br />
Um, uh, she is joining us from Istanbul, if I remember correctly, uh, overseas.<br />
So great to have you tuning in and saying, it&#8217;s lucky to learn we&#8217;re so lucky to learn from two great keynote speakers.<br />
We appreciate your feedback, Ezra.<br />
Appreciate your support.<br />
One of the master certified coaches in the world.<br />
So if anybody&#8217;s looking for a great coach, she is someone who I recommend.<br />
Now, also, uh, Robert, there&#8217;s this idea of I talked about the disloyalty, but what would you say about sometimes what happens is there&#8217;s this counter offer that is when that when the two-week notice is turned in.<br />
<strong>[Robert Glazer]</strong> Yeah.<br />
I I&#8217;ve written articles on this.<br />
Uh, I I counter offers are a really bad idea.<br />
So, in business a lot of times we point to exceptions and we celebrate exceptions.<br />
If I&#8217;m doing the same thing over and over again, I would rather play the odds.<br />
And I think the odds are that when you counter someone, they&#8217;re not with your organization after 18 months.<br />
Um, because you probably haven&#8217;t fixed the problem, right?<br />
Or or dealt with it uh otherwise.<br />
So, if if if if you&#8217;re really pissed about, you know, if the problem really was salary and you&#8217;re arguing about it, well, you&#8217;re also then going to be bitter that it took you telling me them that they were going to leave in order for them to, you know, pay you.<br />
So, uh, that&#8217;s the I I I I don&#8217;t think counter offers are a great idea.<br />
People will point out to the one that worked out of out of 10, but my thing is if something has a 90% failure rate, you should just go with the with the rule on that.<br />
Um, and and we should either, look, you should either cure problems before people get to that point or you should recognize that it&#8217;s not solvable and, you know, one of the parties needs to move on.<br />
<strong>[Eddie Turner]</strong> Uh, well said.<br />
And then you also have a situation where now you&#8217;ve you&#8217;ve spurned the other employer.<br />
Things didn&#8217;t end up working out here at this employer.<br />
So now you got two bad relationships, uh, where you would have just uh hopefully not had one, but it would have only had the one.<br />
<strong>[Robert Glazer]</strong> Yeah, it and if a company won&#8217;t give you what you want unless you threaten to leave, it&#8217;s just not a healthy dynamic for anyone in the first place.<br />
<strong>[Eddie Turner]</strong> Yes, with rare exception.<br />
That is that is absolutely true.<br />
Uh uh Ezra&#8217;s winning again.<br />
She says, yes.<br />
And then uh says, what an honor to hear this.<br />
Thank you very much.<br />
So yes, the wisdom that you&#8217;re sharing is very much appreciated, uh Robert.<br />
Well, what I&#8217;m going to do now is I&#8217;m going to take a a quick pause and I need to acknowledge the sponsor of the Keep Leading podcast.<br />
So we&#8217;ll just pause here for a brief second and share.<br />
Just realized I didn&#8217;t pull that up.<br />
There we go.<br />
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And uh so we really appreciate you Papion MDC for being a sponsor of the Keep Leading podcast.<br />
All right, so Robert, as we transition back here uh to our conversation, what I would uh uh want to know is also you you talk about uh the the the need for us to get into uh three there&#8217;s three buckets that you would kind of categorize everything into.<br />
<strong>[Robert Glazer]</strong> Yeah.<br />
<strong>[Eddie Turner]</strong> Can you briefly share that with us?<br />
<strong>[Robert Glazer]</strong> Yeah, so this is when you go to the three roots of most employee problems, right?<br />
There&#8217;s things that that the employee can fix and has to do the work on.<br />
Uh, things the employer can and wants to fix or change or things that are not going to change.<br />
So, so again, let&#8217;s imagine your employee is is a little disengaged and not doing great work, right?<br />
You can keep telling them they&#8217;re disengaged, you can keep writing them up, you can do a performance improvement plan.<br />
That&#8217;s sort of like giving someone Tylenol for a headache rather than getting in there and figuring out why do they have a headache in the first place.<br />
So, you know, let&#8217;s let&#8217;s we&#8217;ll be Reggie, not Eddie.<br />
So we dig in with Reggie.<br />
Well, I might find out that Reggie is lost, you know, his his child care and has been trying to work around these hours and so has been exhausted.<br />
Also like he just doesn&#8217;t have the training he needs.<br />
Well, I can then work with Reggie and say, look, we can adjust your hours temporarily, but like you&#8217;re going to have to figure out this child care thing and you&#8217;re going to have to do this training and we&#8217;ll work with you, but this is on you to to to to to make these changes.<br />
Well, number two, Reggie might be like, I don&#8217;t know, upset about not getting a raise or or a promotion and maybe I dig in and those things are are are are actually warranted and or or needs to change your teams, right?<br />
Came from the sales came from the marketing team onto the sales team, that&#8217;s not working out.<br />
The marketing team would love to have him back.<br />
And I kind of dig in and I just like, you know what?<br />
He really you he&#8217;s right.<br />
Like we&#8217;re hiring people at a, you know, at a higher rate than him and I understand it&#8217;s frustrating.<br />
So so we fix that, right?<br />
And it gets better.<br />
Then the third one is, let&#8217;s say I&#8217;m a remote work uh environment and Reggie&#8217;s like, I really want an office and we want offices.<br />
you know, there are some things you just have to say, sorry Reggie, when you came here, we told you we were remote only.<br />
We told you this is part of our culture.<br />
You said you were up for it.<br />
Like we&#8217;re not going to open offices because you want them because most of our employees don&#8217;t.<br />
Um, so that&#8217;s why I talk about sort of digging to the root, right?<br />
Because each of those problems that is showing up as Reggie not doing great work and being disengaged has a different root and and and needs to be addressed or solved in a different way.<br />
<strong>[Eddie Turner]</strong> Good, good, good, good.<br />
And do you have uh you you have several case studies that you go through in the book that support your hypothesis.<br />
What is one that you might be able to share with us briefly that shows how this is an effective solution that people should be implementing?<br />
<strong>[Robert Glazer]</strong> Yeah, so my favorite case study is and and and is actually uh someone named David uh or that&#8217;s his pseudonym.<br />
And David was a a great employee for us for a long time and he started to get really frustrated.<br />
And his manager had sort of one of these happiness and engagement conversations I talked about like what&#8217;s going on?<br />
Like, look, a lot of my job is managing people now.<br />
I we&#8217;re bigger.<br />
I liked being in the data.<br />
I think I like data analyst, data science and we said, that&#8217;s great, but right now we don&#8217;t have the need for a data scientist.<br />
It could be 6 to 18 months until we do that.<br />
Like and so like let us we&#8217;ll be like let us why don&#8217;t you think about it?&#8230; We&#8217;ll think about it like what we can do in the short term, but we could sense that like this wasn&#8217;t going to be tenable, right?<br />
Either either he needed to get back to some of this work that he loved or he was going to continue to not being not be super engaged.<br />
Now, during that time, uh a partner of ours sent me a note and said, hey, I&#8217;m looking for basically like a data analyst on my team.<br />
It was a big Silicon Valley uh company and I I actually looked at it.<br />
I shared it with our leadership team who all knew the situation because we kind of tried to have these conversations and we all were like, yeah, that&#8217;s kind of his dream job.<br />
Uh, we should let him interview for that.<br />
So, we reached out to him, we reached out to the company.<br />
I was like, look, I know this might be a surprise, but I actually have an employee who&#8217;d be a great fit for this.<br />
We we&#8217;ve been having some conversations with him.<br />
We know he wants to do something different.<br />
So so, you know, we&#8217;re happy to have him interview this with for this with our blessing.<br />
We also told him, look, if it doesn&#8217;t work out, again, we&#8217;re not going to fire you.<br />
We&#8217;re going to figure something out.<br />
Anyway, he got that job.<br />
He&#8217;s been there for six or seven years, moved to California, doubled his salary.<br />
He&#8217;s been at that company forever, doing great.<br />
And uh actually last year they became a client of ours as well.<br />
So um, yeah, and so there&#8217;s just good karma um around these things.<br />
It was the right thing for him.<br />
But but this never would have happened had those honest conversations not sort of come about and the psychological safety for him to start that conversation with his manager and say, you know, I think I&#8217;m going to want to be doing something different by next year.<br />
<strong>[Eddie Turner]</strong> Indeed, indeed.<br />
Well, what a wonderful story.<br />
Thank you for sharing that case study with us.<br />
And you describe that there are seven steps to a successful transition if we&#8217;re going to do this right.<br />
<strong>[Robert Glazer]</strong> Yeah, so if you if you&#8217;re if you read the book or you kind of have a program and then you&#8217;re ready to kind of move someone into a transition, there there there&#8217;s sort of seven steps I think are part of it.<br />
The first is uh have a written plan.<br />
Everything needs to be clear, including the timetable, which is number two, what the expectations are, what it looks like if it doesn&#8217;t work out, kind of this is how it&#8217;s going to work.<br />
Maintain really good clear communications.<br />
Hey, I&#8217;m going for an interview this day.<br />
I&#8217;m actually I&#8217;m in the final round.<br />
I might get an offer next week.<br />
If I do, they need me to start in two weeks.<br />
Like keeping everyone sort of on the on the same page.<br />
Um, that&#8217;s three.<br />
Four is open your rollerdex.<br />
I we I&#8217;ve helped I&#8217;ve written hundreds of of notes and emails to to people going through transitions at our company and to other companies that they&#8217;ve identified of people I know in my network.<br />
So have other people on our team, you know, trying to get them the right role at the right place.<br />
Um, five is provide internal resources.<br />
Again, your own HR team could uh practice interviewing with them, look at the resume.<br />
The goal here back to that respect is, look, just because it&#8217;s not working out here, it doesn&#8217;t mean we don&#8217;t care about you and you don&#8217;t have value and we want to see you go become successful uh elsewhere.<br />
Um, the sixth is third-party support.<br />
Again, maybe that person needs some retraining, maybe they need a recruiter, maybe they need job placement services, co-working, like what will help them.<br />
And the last one is just make it personal.<br />
There are a lot of interesting ways to to help people that don&#8217;t even cost a lot of money.<br />
There&#8217;s a story one company shared about the person really needed a suit for the interviews he was going into.<br />
So again, rather than paying firing them, not having them working and paying them a severance, as part of that program they they got them a suit um and and helped them out.<br />
So, those are sort of the seven components I think to any successful uh transition program.<br />
<strong>[Eddie Turner]</strong> But now if I just listen to you describe those, especially I think it was number three, what if I&#8217;m afraid?<br />
I am afraid that if I go in and tell my employer that things aren&#8217;t working out, I&#8217;d like to go somewhere else and let me please work with me so I can do this smoothly with you, that they&#8217;re going to just fire me on the spot.<br />
<strong>[Robert Glazer]</strong> Yeah.<br />
<strong>[Eddie Turner]</strong> Let me let me help you out.<br />
<strong>[Robert Glazer]</strong> Yeah, so that&#8217;s it&#8217;s a great point.<br />
And and this has to be led from the company and they have to promise people that won&#8217;t happen as we did.<br />
I&#8217;m not advocating that if you&#8217;re listening to this now, you go and say, okay, I&#8217;m going to go.<br />
If your company marches everyone to the door right after they give her notice, you don&#8217;t want to do that, right?<br />
This this has to be the company and the leaders saying, look, we&#8217;re changing how we do this.<br />
You can trust us.<br />
You can call us out on this.<br />
When we rolled out this program, we said to our employees, you can call us out, you can go on Glassdoor, whatever.<br />
I promise you, if someone comes and starts one of these discussions, they will not be walked to the door.<br />
We will we will figure something out.<br />
It&#8217;s not going to be indefinite, but we will figure it out.<br />
And I think that took a lot of the, you know, burden off them or the fear off them.<br />
<strong>[Eddie Turner]</strong> Which is one of the reasons you have such a high employee satisfaction rating as reflected on what&#8217;s being commented about your organization on Glassdoor.<br />
So congratulations.<br />
<strong>[Robert Glazer]</strong> Thank you.<br />
<strong>[Eddie Turner]</strong> Well, what&#8217;s the main point you want our listeners to take away from our conversation?<br />
<strong>[Robert Glazer]</strong> Yeah, so this is this is a broken paradigm.<br />
I think most people, if you say, you know, tell them, hey, the door closes, someone steps into your office, they say, can you speak a minute?<br />
Everyone gets that sort of like like horrible feeling.<br />
They&#8217;ve been part of that discussion.<br />
So we all know this sucks.<br />
You know, I just don&#8217;t think we know how how to fix it.<br />
And and I&#8217;ve thought a lot about this and I&#8217;ve talked to other leaders and I we&#8217;ve tried this in almost over a decade and I really do believe that this is the foundation of of of changing that.<br />
So, if you&#8217;re frustrated with this problem, if you&#8217;re uh you know it&#8217;s like not what you want to be doing, but you just don&#8217;t know what to to replace it with, like the the the the book will give you some clear frameworks and advice on how to do that.<br />
<strong>[Eddie Turner]</strong> Excellent, excellent, excellent.<br />
And so now, this is the Keep Leading podcast, Keep Leading Live.<br />
I love quotes.<br />
I always love to know as a leader, what quote do you live by that helps you to keep leading or the best advice you&#8217;ve ever received?<br />
<strong>[Robert Glazer]</strong> Um, they&#8217;re probably one and the same.<br />
I&#8217;ve always loved the quote, how we do anything is how we do everything.<br />
Um, and and and I just think that&#8217;s a great mantra for anyone in any leadership role.<br />
<strong>[Eddie Turner]</strong> Absolutely, very good.<br />
Well, thank you for sharing it.<br />
I want to also say thank you again to Teresa who tuned in from Facebook and also Ezra who tuned in from LinkedIn.<br />
We appreciate that and I saw several folks on YouTube but the names didn&#8217;t come through.<br />
So didn&#8217;t mean to not acknowledge, but uh anytime I see the name come through, I definitely acknowledge that.<br />
If you would like to uh learn more about Robert and his work, uh please visit RobertTGlazer.com.<br />
Follow him on social media.<br />
And by the way, Robert, I forgot to get that stat from you.<br />
How many subscribers to your newsletter do you have?<br />
<strong>[Robert Glazer]</strong> Uh, I think it&#8217;s close to 130,000 now.<br />
<strong>[Eddie Turner]</strong> Wow.<br />
That number just keeps going and growing.<br />
That that is very, very impressive.<br />
So we want to make sure you you you you go out to uh uh to see uh Robert at at his website, uh follow him and the great work that that he is doing there.<br />
Any uh uh other comments you want to know want people to know, Robert, who are following and tuning in?<br />
<strong>[Robert Glazer]</strong> No, again, if if if you&#8217;re interested in the book, uh newsletter, podcast, all the different things, they&#8217;re all at RobertGlazerGLZR.com.<br />
I encourage you to check it out.<br />
Again, you can read there on Substack, the first couple chapters of the book are up there for free.<br />
So you can read it and decided if it&#8217;s something you&#8217;re you&#8217;re interested in learning more about.<br />
<strong>[Eddie Turner]</strong> Well, excellent.<br />
Thank you for being a fantastic repeat guest on the Keep Leading podcast.<br />
I really appreciate it and uh love uh knowing that we can now have a new way of thinking about the two-week notice.<br />
Thanks, Robert.<br />
<strong>[Robert Glazer]</strong> Thanks for having me, Eddie.<br />
<strong>[Eddie Turner]</strong> And thank you for listening.<br />
That concludes this episode, everyone.<br />
I&#8217;m Eddie Turner reminding you that leadership is not about our title or our position.<br />
Leadership is an activity.<br />
Leadership is about action.<br />
It&#8217;s not a garment that we put on or take off.<br />
We must be a leader at our core and allow it to emanate in all we do.<br />
So whatever you&#8217;re doing, always keep leading.</p>
<p>The post <a href="https://eddieturnerllc.com/keep-leading-podcast/rethinking-two-weeks-notice/">Keep Leading!® Podcast 153 | Robert Glazer |  Rethinking Two Weeks&#8217; Notice</a> appeared first on <a href="https://eddieturnerllc.com">Eddie Turner</a>.</p>
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		<title>Keep Leading!® Podcast 081 &#124; Lifting Others Up as Leaders &#124; Robert Glazer</title>
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		<pubDate>Tue, 01 Sep 2020 07:11:38 +0000</pubDate>
				<category><![CDATA[Keep Leading!® Podcast]]></category>
		<category><![CDATA[Eddie Turner]]></category>
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		<category><![CDATA[Keep Leading Podcast]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Lifting Others Up as Leaders]]></category>
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					<description><![CDATA[<p>Robert Glazer Founder &amp; CEO at Acceleration Partners Lifting Others Up as Leaders Episode Summary Listen to this episode of the Keep Leading!® podcast as I interview fellow podcaster and MG100 Coach, Robert Glazer. Robert, among other incredible accomplishments, is a Wall Street Journal and USA Today Best-Selling Author. His next best-seller, “Friday Forward,” comes  [...]</p>
<p>The post <a href="https://eddieturnerllc.com/keep-leading-podcast/lifting-others-up-as-leaders/">Keep Leading!® Podcast 081 | Lifting Others Up as Leaders | Robert Glazer</a> appeared first on <a href="https://eddieturnerllc.com">Eddie Turner</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><strong>Robert Glazer</strong><br />
<em>Founder &amp; CEO at Acceleration Partners</em><br />
<em><strong>Lifting Others Up as Leaders</strong></em></p>
<p><iframe src="https://playlist.megaphone.fm?e=CSN4040472158" width="100%" height="200" frameborder="0" scrolling="no"></iframe></p>
<p><strong>Episode Summary</strong><br />
Listen to this episode of the Keep Leading!® podcast as I interview fellow podcaster and MG100 Coach, Robert Glazer. Robert, among other incredible accomplishments, is a Wall Street Journal and USA Today Best-Selling Author. His next best-seller, “Friday Forward,” comes out on September 1, 2020. Listen to my interview with him to learn more about this curated collection of the 52 most impactful posts from his Friday Forward newsletter series!</p>
<p><strong>Check out the &#8220;60-Second Preview&#8221; of this episode!</strong><br />
<div class="fusion-video fusion-youtube" style="--awb-max-width:600px;--awb-max-height:360px;"><div class="video-shortcode"><div class="fluid-width-video-wrapper" style="padding-top:60%;" ><iframe title="YouTube video player 2" src="https://www.youtube.com/embed/VoPSvI6K2NY?wmode=transparent&autoplay=0" width="600" height="360" allowfullscreen allow="autoplay; fullscreen"></iframe></div></div></div></p>
<p><strong>Bio</strong><br />
Robert Glazer is the founder and CEO of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor’s Employees’ Choice Awards two years in a row. He is the author of the inspirational newsletter Friday Forward, author the Wall Street Journal and USA Today bestseller, Elevate, and of the international bestselling book, Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.</p>
<p><strong>Website</strong><br />
<a href="https://www.robertglazer.com/" target="_blank" rel="noopener noreferrer">https://www.robertglazer.com/</a></p>
<p><strong>Other Website</strong><br />
<a href="https://www.accelerationpartners.com/" target="_blank" rel="noopener noreferrer">https://www.accelerationpartners.com/</a></p>
<p><strong>LinkedIn</strong><br />
<a href="https://www.linkedin.com/in/glazer/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/glazer/</a></p>
<p><strong>Twitter</strong><br />
<a href="https://twitter.com/robert_glazer" target="_blank" rel="noopener noreferrer">https://twitter.com/robert_glazer</a></p>
<p><strong>Facebook</strong><br />
<a href="https://www.facebook.com/RobertSGlazer/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RobertSGlazer/</a></p>
<p><strong>Instagram</strong><br />
<a href="https://www.instagram.com/robertglazer_/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/robertglazer_/</a></p>
<p><strong>Leadership Quote</strong><br />
Be who you needed when you were younger.</p>
<p><strong>Get Your Copy of Robert’s Book!</strong><br />
<a href="https://www.robertglazer.com/book/" target="_blank" rel="noopener noreferrer">https://www.robertglazer.com/book/</a></p>
<p><strong>Subscribe, Share and Review</strong><br />
<a href="https://podcasts.apple.com/us/podcast/keep-leading/id1461490512" target="_blank" rel="noopener noreferrer"><img decoding="async" class="wp-image-895 alignnone" src="https://eddieturnerllc.com/wp-content/uploads/2019/04/Subscribe-on-iTunes-Button.png" alt="" width="201" height="73" srcset="https://eddieturnerllc.com/wp-content/uploads/2019/04/Subscribe-on-iTunes-Button-200x73.png 200w, https://eddieturnerllc.com/wp-content/uploads/2019/04/Subscribe-on-iTunes-Button-300x109.png 300w, https://eddieturnerllc.com/wp-content/uploads/2019/04/Subscribe-on-iTunes-Button.png 374w" sizes="(max-width: 201px) 100vw, 201px" /></a></p>
<p><strong>Full Episode Transcripts and Detailed Guest Information </strong><br />
<a href="https://eddieturnerllc.com/keep-leading-podcast/" target="_blank" rel="noopener noreferrer">www.KeepLeadingPodcast.com</a></p>
<p><strong>Keep Leading LIVE (Live Recordings of the Keep Leading!® Podcast)</strong><br />
<a href="https://eddieturnerllc.com/keep-leading-live/" target="_blank" rel="noopener noreferrer">www.KeepLeadingLive.com</a></p>
<p><a href="https://www.amazon.com/gp/product/1728230438/?tag=fridayfwd-20" target="_blank" rel="noopener noreferrer"><img fetchpriority="high" decoding="async" class="alignnone size-full wp-image-2939" src="https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_1.jpg" alt="Friday Forward: Inspiration &amp; Motivation to End Your Week Stronger Than It Started (Ignite Reads)" width="300" height="450" srcset="https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_1-200x300.jpg 200w, https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_1.jpg 300w" sizes="(max-width: 300px) 100vw, 300px" /></a></p>
<p><a href="https://www.amazon.com/gp/product/1728230438/?tag=fridayfwd-20" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignnone wp-image-901" src="https://eddieturnerllc.com/wp-content/uploads/2019/04/amazon-button.png" alt="" width="247" height="83" /></a></p>
<p><a href="https://www.amazon.com/Elevate-Beyond-Limits-Success-Yourself/dp/1492691488/?tag=elevate-geni-20" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignnone size-full wp-image-2940" src="https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_2.jpg" alt="Elevate: Push Beyond Your Limits and Unlock Success in Yourself and Others (Ignite Reads)" width="300" height="454" srcset="https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_2-198x300.jpg 198w, https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_2-200x303.jpg 200w, https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_2.jpg 300w" sizes="(max-width: 300px) 100vw, 300px" /></a></p>
<p><a href="https://www.amazon.com/Elevate-Beyond-Limits-Success-Yourself/dp/1492691488/?tag=elevate-geni-20" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignnone wp-image-901" src="https://eddieturnerllc.com/wp-content/uploads/2019/04/amazon-button.png" alt="" width="247" height="83" /></a></p>
<p><a href="https://www.amazon.com/Performance-Partnerships-Robert-Glazer/dp/1619615819/ref=as_li_ss_tl?ie=UTF8&amp;linkCode=sl1&amp;tag=fridayfwd-20&amp;linkId=c8597685a419bb1c7038be42976538ca" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignnone size-full wp-image-2941" src="https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_3.jpg" alt="Performance Partnerships: The Checkered Past, Changing Present and Exciting Future of Affiliate Marketing" width="300" height="461" srcset="https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_3-195x300.jpg 195w, https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_3-200x307.jpg 200w, https://eddieturnerllc.com/wp-content/uploads/2020/09/KL_081_book_3.jpg 300w" sizes="(max-width: 300px) 100vw, 300px" /></a></p>
<p><a href="https://www.amazon.com/Performance-Partnerships-Robert-Glazer/dp/1619615819/ref=as_li_ss_tl?ie=UTF8&amp;linkCode=sl1&amp;tag=fridayfwd-20&amp;linkId=c8597685a419bb1c7038be42976538ca" target="_blank" rel="noopener noreferrer"><img decoding="async" class="alignnone wp-image-901" src="https://eddieturnerllc.com/wp-content/uploads/2019/04/amazon-button.png" alt="" width="247" height="83" /></a></p>
<h3>Transcript</h3>
<p><em>The key to sustainable leadership lies in the ability to thrive during uncertainty, ambiguity, and change. Grand Heron International brings you the Coaching Assistance Program, giving your employees on-demand coaching to manage through a challenging situation and arrive at a solution. Visit <a href="https://grandheroninternational.ca/?utm_source=Eddie%20Turner%20Keep%20Leading%20Podcast&amp;utm_medium=Podcast%20Link&amp;utm_campaign=Eddie%20Turner%20Keep%20Leading%20Podcast" target="_blank" rel="noopener noreferrer">GrandHeronInternational.Ca/Podcast</a> to learn more.</em></p>
<p><em>This podcast is part of the C Suite Radio Network, turning the volume up on business.</em></p>
<p><em>Welcome to the <strong>Keep Leading!® Podcast</strong>, the podcast dedicated to promoting leadership development and sharing leadership insights. Here&#8217;s your host, The Leadership Excelerator®, Eddie Turner.</em></p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Hello, everyone! Welcome to the <strong>Keep Leading!® Podcast</strong>, the podcast dedicated to leadership development and insights. I’m your host Eddie Turner, The Leadership Excelerator®. I work with leaders to accelerate performance and drive impact.Today, we&#8217;re going to talk about lifting others up as leaders. Now, when we talk about lifting others up, sometimes it may sound like a great idea but we may not know exactly how to do that. My guest today has created a framework on how we can do that effectively as leaders.</p>
<p>My guest today is an amazing gentleman who has appeared all over print media, social media, and regular traditional media, most recently on Dr. Oz Show with Barbara Corcoran. My guest today is Robert Glazer. Robert is a founder, author, speaker and expert in elevating performance in both business and life. He is passionate about helping individuals and organizations build their capacity to outperform. He is the author of the inspirational newsletter Friday Forward, author of the Wall Street Journal and USA Today bestseller Elevate and the international bestselling book Performance Partnerships. He&#8217;s a sought-after speaker by companies and organizations around the world and he has a podcast of his own, the Elevate Podcast, and today we&#8217;ll talk about his forthcoming book Friday Forward.</p>
<p>Robert, welcome to the <strong>Keep Leading!® Podcast</strong>.</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Thanks for having me, Eddie. You reminded me I got to start giving people the short bio so they don&#8217;t have to suffer through it.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">You were so impressive as I looked at it. usually, I cut things out but I was like “I don&#8217;t know what to cut here.”So, you and I have met because of our affiliation with the amazing Marshall Goldsmith and being selected as one of his 100 coaches. And you&#8217;re someone who I’ve just been waiting to talk to in more detail for a long time now. I’m very impressed with what you&#8217;re doing. And I, along with a 100,000 other people in 60 countries on six continents, receive your newsletter every Friday. It&#8217;s called Friday Forward. So, tell us, for those who are not on the list yet and who should get on the list, by the way, what is Friday Forward?</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah and thank you for reading that. It keeps the pressure on me to come up with something compelling to write each week but Friday Forward was sort of an outpost for me of having gone through a pretty intensive leadership program about six or seven years ago and really wanted to change my morning routine and a lot of advice around sort of taking some quiet time to think and to read and to write and to read things that were positive. And during this program, we were given some things to read. I would sort of put them in the rainbow and unicorny bucket and it wasn&#8217;t really my sort of motivation. And so, I actually decided I’d combine the two things and I started just writing this note to my team on Fridays, I think it was called Friday Inspiration at the time, something about some quotes and some stories I had, it was about improvement and it was about getting better. It really wasn&#8217;t tied to our business at all. And it started to make its way outside our organization because I would hear back from … I didn&#8217;t hear anything for a while and then I hear back from people and then say “You know, I really like this” or “I went and I did this” or “My husband shared this with his company.” So, at some point I decided to try to open it up and throw some other people on it and a couple of people wrote articles and it just opened it up and it started to grow. And, yeah, it&#8217;s crazy. Every time I send that on a Friday now and I watch the little pins on all the countries that have been opening it, it&#8217;s still a little foreign to me</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">So, for something that started off intended for a small audience, I mean, it just took off. What was the secret?</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">I think the secret, and I’ve told this to a lot of people, is just not having an agenda and creating value. I think a lot of people start something with a goal in mind. I really didn&#8217;t have a goal. So many times that I thought about stopping it, why am I doing this, but it was really about how could I provide value first to my team and then to other people and just some compelling thought and conversation. And I get a lot of emails from people saying “I delete every newsletter I read but I read yours.” And I’ve had a ton of people want to sponsor or make it about something and I’ve kept it pure to the topic and I think that&#8217;s what&#8217;s kept the organic reach out there. There are a lot of leaders on the list and they share it in their organizations and then sometimes it makes its way then to an employee and then back out to a family. So, it goes through a bunch of different pathways.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">So, in other words, you&#8217;re telling me that there was no secret. It was you making compelling content and it organically catching fire.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah, I think the key sometimes to a successful blog and maybe a podcast is just duration and going at it with quality and past the point when most people quit. And I think that hockey stick or that compounding effect usually comes in over time when you&#8217;ve put … Maybe it&#8217;s just karma. When you put enough quality out there, eventually you start to get that back. There were a couple of sort of candlelighting moments. Someone wrote an Inc article “This is the only newsletter I ever read” early on who had seen me speak at a conference and had gotten on the list. And, yeah, a couple of thousand people signed up that week. Otherwise, it&#8217;s kind of just been a slow and steady increase.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">That is so impressive. And I love what you said there about duration and quality. So, it&#8217;s not just you&#8217;re putting out quality content but you&#8217;re in it for the long haul, you&#8217;ve been doing it long enough until you&#8217;ve created a voice and you have a tremendous following. And I also like something else you said. You said you started with no goal in mind. Now, the trainer in me who teaches the structural design to individuals in the learning and talent development space always quote Stephen Covey, I believe, who says “Start with the end in mind” and you said “Hey, I didn&#8217;t have the end in mind. I just started off doing what I needed to do, I did it right and here we are.”</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah, I would normally give other people or myself that advice but I think there&#8217;s an exception to that and I’m a big believer in this and it comes from spiritual capacity and being able to know and articulate your core values. And Friday Forward pretty much goes across all of my personal core values. So, when I was thinking about or my marketing team was like “Why are you spending time on this? Can you put our company name on it?”, and I just was like “This just feels easy and like something I should do.” So, I don&#8217;t think you’d ever make a bad decision when you do something that&#8217;s really aligned with your values.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Now, it&#8217;s interesting you say that. You jump right into the spiritual realm when you said that. And in some corners, when you say that, people cringe.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">I know. I cringe. I can&#8217;t come up with a better name. It&#8217;s not religious.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Well, that&#8217;s why I asked that because in your book, that&#8217;s one of the first things that you talk about and when you talk about having spiritual capacity is you say “Hey, wait a minute, folks. When you hear that, you made think religion but.” So, feeling the but that you gave us in the book.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. So, spiritual capacity is just what you want most. And I think for a lot of people, I would define it as their core value and/or their core purpose. I think figuring out your core values first is often a precursor to your core purpose. Some of us are very clear on our purpose and often that comes from some clear traumatic experience. To me, that&#8217;s the compass for everything else and the North Star that comes after. I’m a big believer in alignment and alignment systems and capacity building is kind of one of that. I think you got to know who you are and what you want and then work downward from there.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yes. Thank you for explaining that. And I remember that when you said that, it triggered that because when I was reading it, that&#8217;s what I saw. And you have other capacity. Capacity building is a very specific thing that we talk about doing. Can you talk about what you mean when you say capacity building and then share with us the four areas of framework that you give us in the book?</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. So, capacity building is really fundamentally the process by which we get better in its simplest form in pursuit of our own innate potential. So, that&#8217;s our metric and our capacity. And we understand capacity in the realm of physical capacity which I’ll get into but if I lift this weight every day 12 times a day, then after 30 days, I can lift more of the weight easier and I think that applies to all of these realms. I think we tend to sometimes think these other things we have and we don&#8217;t have them. So, spiritual capacity is knowing who you are and what you want. Intellectual capacity is a little bit of your operating system. This is how do I learn, plan, execute with discipline and have accountability going after the things that are important to me my values. Physical capacity is your physical wellness, how you manage stress and just sort of the whole condition of yourself to take you on this journey. The first three are within you. Emotional capacity is a little different. It’s how do you respond to the things that you don&#8217;t control outside of you. Your mental resilience comes into emotional capacity and your physical resilience comes a little bit in physical capacity and they play off each other but if you think of them as like four quadrants of a ball, every high achiever I’ve ever seen is locked in on all of these. They&#8217;re kind of growing in tandem, the ball is growing, it&#8217;s getting mass. Then if you can imagine momentum, one of those is really out of whack, I think you get a wobbly ball. And for a lot of people, it could be physical. There are a lot of people who actually, I think, are really good at intellectual, physical, and emotional capacity. They&#8217;ve never actually taken the time to sort of figure out their values or what they really want. So, they&#8217;re living this achievement playbook that is other people&#8217;s definition of success and it&#8217;s not fundamentally making them happy. I think that&#8217;s where you see a lot of midlife crises occur.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Interesting. And so, those four are the framework that you give for building this capacity so that we can lift others up as a leader.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. And really it was a playbook for ourselves. So, what happened was when we were talking about this, I went to write the book Friday Forward, and a couple agents said “Well, what&#8217;s the story here?” They didn&#8217;t like compilations because I had all these stories. And I actually went back for a while and I said, okay, I started doing this Friday Forward thing. All these people around the world I don&#8217;t know are writing me notes and telling me they&#8217;re making changes to their life because of this. I’ve made a ton of changes in my life. we&#8217;ve grown our business you know 10X and we&#8217;ve done that by focusing on training people holistically. And I actually realized that it was all the same system. So, that&#8217;s one of the things. We always had this thing where we worked on growing our team holistically. I never had the capacity of building vernacular to say “Oh, you know, what we&#8217;re doing right now is training people on spiritual capacity or physical capacity or intellectual capacity. That&#8217;s what we were doing. Now, we actually use those labels.” So, I take a group of 20 leaders off site for advanced leadership training twice a year when there&#8217;s not a global pandemic. Actually, one of the things we spend almost a day on is discovering their personal core values because they are evolving as leaders in the organization. I don&#8217;t think you can be an authentic leader if you actually don&#8217;t know what your values are. And I think some are confused. They&#8217;re like “Well, this isn&#8217;t about business. This isn&#8217;t about just me.” And I’m like “Look, we&#8217;ll get the business benefit of this if you figure this out but you will get such a bigger benefit holistically in your life out of this once you figure this out because it drives everything that you do.”</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. And you used the illustration about a ball moments ago because I was going to ask you is one of these more important than the other but when you said that, it made me realize that it sounds like they need to be in concert. Is that true?</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. I mean, I can give you an example on each one. So, I gave you the example of spiritual capacity. If that&#8217;s off, your ball’s rolling really fast probably down the wrong hill. If your intellectual capacity is not growing, it&#8217;s really hard to grow anything. I don&#8217;t think your ball will get a lot bigger because if you&#8217;re just not learning and you don&#8217;t have any discipline or execution, you&#8217;re not going to get very far. Physical, we all know what that looks like, right? I’m tired, I’m cranky, I lose the big picture, I don&#8217;t handle my relationships well, I lose my discipline. I think, physical, we see how that is often really an accelerant or a drag. And then emotional, people who are just sort of brilliant person who&#8217;s on an island because they can&#8217;t relate to others, they can&#8217;t deal with the outside world. It takes being connected to others to sort of accomplish great things. It doesn&#8217;t happen in a vacuum. So, those are just examples at the extremes but if you&#8217;re struggling in one or more areas, how it can kind of weigh down your overall performance.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">That makes a lot of sense, Robert.I’m talking to Robert Glazer. He is a founder, author, speaker, and an expert in elevating performance in both business and life. We&#8217;ll have more with Robert right after this.</p>
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<p><em>This podcast is sponsored by Eddie Turner LLC. Organizations who need to accelerate the development of their leaders call Eddie Turner, The Leadership Excelerator®. Eddie works with leaders to accelerate performance and drive impact. Call Eddie Turner to help your leaders one on one as their coach or to inspire them as a group through the power of facilitation or a keynote address. Visit <strong><a href="https://eddieturnerllc.com/">EddieTurnerLLC.com</a></strong> to learn more. </em></p>
<p><em>This is Karen Jacobsen, the GPS girl, and you have reached your destination because you&#8217;re listening to the <strong>Keep Leading!® Podcast</strong> with Eddie Turner.</em></p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">All right, everyone. I am back. I’m talking to Robert Glazer. He is a Wall Street Journal and USA Today bestselling author of the book Elevate. Today, we&#8217;re talking about lifting others up as leaders and about Robert&#8217;s forthcoming book Friday Forward.Robert, before we took a break, you were telling us about the framework that leaders can use to build capacity. You gave us those four elements but now, you said it was originally written to lead themselves as leaders. Can you talk about examples of how they can use these four elements to lead others?</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. So, it was really a framework for itself but in terms of thinking about leadership development and this is how we break it down. As I mentioned before, we help people figure out their values as they&#8217;re developing a leader. We have some empirical data on this. We took assessments of some of our kind of up-and-coming leaders. We then did this off site in this curriculum and then they went back to their teams and said “Here&#8217;s what I figured out about myself. Here&#8217;s what&#8217;s important to me. Here&#8217;s how I’m going to show up for you. Here&#8217;s what you can expect about me and otherwise.” And almost universally their scores went up over the next couple months because they understood things about themselves. And this is helping people increase their self-awareness which is a critical component of leadership.And then intellectual, anything we&#8217;re doing to help people, learn how to do something better, whether it&#8217;s learning how to handle difficult conversations, learning how to prioritize, learning time management, energy management, all these things that allow them to do more with less. And we also encourage the physical side. So, we encouraged them to take time off, take rest. We&#8217;ve hired coaches to help people who want to try to run a marathon or a half Ironman or something like that for the first time.</p>
<p>And then on emotional capacity, we have an event every year called the AP Summit. We always do something that really dives into vulnerability and team building and getting people to lean into relationships, have open conversations, have psychological safety. Last year we did an event with someone named Philip McKernan. You might know he runs an initiative called One Last Talk and four employees volunteered to give sort of the last talk that they would want to give if this was their last day on earth to the entire company. And these were very personal speeches and they just opened up the door to so much sharing and vulnerability and people realizing they had all kinds of things in common that they didn&#8217;t before.</p>
<p>So, we do try to follow that playbook across all of our development because I think it is the key building blocks to someone basically … instead of trying to make them better at their job, increasing their capacity so that they&#8217;re ready to serve your organization at higher levels.</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Wonderful. And I can&#8217;t help but think about how important that is especially now during a time of the global pandemic that we&#8217;re facing. Can you talk about how you&#8217;ve been able to use this to help people during this time?</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. It&#8217;s funny, we&#8217;ve used almost all of it. So, in terms of spiritual capacity, we actually came up with a rubric or sort of zoomed in value set over the next five months knowing that we&#8217;d have to make a lot of tough decisions but these were sort of our rules of engagement from first to last, starting with supporting our core values. So, we were able to kind of lock in with everyone and say “This is what&#8217;s most important and these are the rules that we&#8217;re going to kind of stick to and you can hold us to that.” On intellectual, we spun up new committees, new calls, pivoting where we could, trying to just drive as much innovation as we could, physical really encouraging people to take break, take time off, trying to figure out how people could cover for each other. And then in the emotional realm, the last couple months between the pandemic and then the ensuing whole racial events in the united states after that, it&#8217;s been an emotionally draining time for people. And so, we&#8217;ve really tried to work on having those discussions, just having really productive discussions, vulnerable discussions around all of these topics, understanding where people are, how we can help them and people understanding that they have each other&#8217;s backs and trying to get through a lot of different challenges right now. So, yeah, I think we&#8217;ve really kind of leaned in in all those quadrants.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Wonderful. And when you look at being able to get people there, lift people up, you&#8217;re ultimately trying to help people be successful but you talk about in your work that there&#8217;s something different about success and achievement.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah and that goes a little bit to the comment earlier around spiritual capacity and not having that sorted out. I think that a lot of people see success as what someone else had envisioned for them whether that was their parents or their social environment or their culture or their teachers. And maybe that parent envisioned success as being a lawyer at a high-falutin New York law firm in which they&#8217;re totally miserable when really deep down in their soul they want to be in a cabin in Idaho writing books. That&#8217;s what would make them happy and that would be their biggest contribution to the world. And so, to me, achievement is the attainment of what it is that you want most. I think that could also be success but I hear success a lot where someone says like “Eddie is just so successful” like you could be absolutely miserable, I don&#8217;t know that, right? I could be trying to emulate you and you could be miserable. And so, I hear success used a lot like “Oh, yeah, Eddie or Shirley is successful” and I just always find that interesting because I think it&#8217;s some external definition of success.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">That&#8217;s so true. And I see that, obviously, and I’m sure you do in your work as a coach where part of what we&#8217;re trying to help people to achieve or to stop trying to achieve is other people&#8217;s expectations. And so, I love your explanation on that and what you&#8217;ve been helping people to understand.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Those are weighty, other people’s expectations, yeah.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">And when they can just get that off their shoulders and do what they want to do, they will be completely different person.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Not to say that pandemics are great times for this, I mean, how many people have you and I met who are in that sort of midlife crisis area but they&#8217;re really well paid and it&#8217;s really comfortable and then just say “Well, I’ll just wait another year, another year” but they don&#8217;t like what they&#8217;re doing. I think these times actually can help a lot of people by just closing a door that you&#8217;re unwilling to close and forcing you to go in another direction.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah, that is so important and so true.Earlier you told us about the four areas about capacity building. Let&#8217;s get some examples so that we&#8217;ll crystallize it a little bit more for our listeners. So, you talked a lot about intellectual capacity. So, why don&#8217;t we start there. If someone picks up the book and they jump right into intellectual capacity, what would they get?</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">So, one of the things, I think, they&#8217;ll read more about and learn about is sort of goal setting and how goal setting works, what should long-term goals look like, what should short-term goals look like, and how do short-term goals build into long-term goals and then make sure that those are the things that they actually want. And then also, we know that accountability and routine are really important goals. So, then how do you set up the routine and the right accountability to make sure that you move towards those goals.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Excellent. As coaches, we always like that. So, that&#8217;ll be the first section that I’m recommending to folks.You started us off with spiritual. What will they get there? Any examples?</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah, there are some resources there and some questions that they&#8217;ll get. So, if you haven&#8217;t figured out your core values, some specific questions you can start to think about that will lead you down that path towards being able to better understand and articulate your core values.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yes, that is so important. And physical capacity, you talked about what happens, especially during COVID we&#8217;ve been eating bad perhaps and doing some other activities or less activities because we&#8217;ve been shut in. So, physical capacity.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah, my ice cream consumption is way up in the last couple months, for sure. I mean, beyond the obvious stuff, I think one of the things is how to embrace competition and to use that to raise your physical performance and also to build resilience at the same time.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. And as I look at your book here, there&#8217;s this whole section on Peloton Principle. Well, I can&#8217;t wait to dig into that a little bit more.And, finally, emotional capacity.</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. So, one of the things in emotional capacity that I actually recommend for a lot of people is to sort of make a list and put some relationships on there about who are the relationships that need, frankly, you to walk away from in a little less time because they&#8217;ve run their course or they&#8217;re kind of dragging you down or who are the people that you want to really double down on and spend more time with so that you start making your network kind of reflect your ambitions and your values.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yes, so important. And something else you&#8217;ve got in that section that I think is really, really important is the importance of random acts of kindness. What an excellent way of lifting others up as leaders.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. I think, sitting there, it&#8217;s hard to be thinking about others and then overly focused at yourself at the same time. I think a lot of suffering is a focus on ourselves. So, even if you think about where we are now right in the middle of a pandemic, I think there are people that are looking uphill at the stuff, for a better word, that&#8217;s rolling down onto them and being like “Whoa! It’s me” or they&#8217;re looking downhill at people that are in a worse situation than them and thinking “Wow! I’m lucky” and “How can I help those people?”</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Indeed, indeed. So, what would you say is the overarching theme that you want people to leave this conversation knowing?</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">I think in the realm of capacity building, what&#8217;s really neat and what I’ve seen is that when you commit to this level of improvement for yourself, you will bring other people on the same journey as you, they will see that, they will act on it. We have this society today where we just seem to spend a lot of time knocking each other down and telling people why they&#8217;re wrong and what they can&#8217;t do. And I think we just have a real opportunity to work on lifting each other up and helping them do better and do more and have a vicarious circle not a vicious circle.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">I like that, a vicarious circle, not a vicious circle. That&#8217;s awesome.Now, this is the <strong>Keep Leading!® Podcast</strong> and on the <strong>Keep Leading!® Podcast</strong>, we always like to give leaders a quote or the best piece of leadership advice you&#8217;ve ever received to help leaders keep leading.</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Yeah. So, one of my favorite quotes I’ll go with, and quotes are so misattributed, so I don&#8217;t even know who originally said it, but “How we do anything is how we do everything.”</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Ooh! I love that one. I use it all the time and I attribute it to the person who I&#8217;ve heard say it but you&#8217;re right, I don&#8217;t know where she got it from.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">I learned that when I went to write my book and I had all these quotes that I pulled from these quote sites and then they have a quote researcher and it all came back that they were like all wrong. So, I now don&#8217;t trust the attribution of any quote.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">That&#8217;s awesome. Yes, I agree with you on that.So, how can my listeners learn more about you to follow you, read your books? Tell us something more.</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Sure. The best place to go is RobertGlazer.com. That&#8217;s got links to the podcast, to my books, the Friday Forward, and there&#8217;s a page where I put a bunch of condensed stuff for people who are listening and some resources we might have talked about today which is RobertGlazer.com/Connect.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">Outstanding. So, what we&#8217;re going to do is put all of this into the show notes to make it easy for people just to click on it so that they can find you, connect with you and get on that newsletter list, start to listen to your Elevate Podcast so that they can elevate and continue to lift others and themselves up as leaders.Robert, thank you so much for being a guest today on the <strong>Keep Leading!® Podcast</strong>.</p>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Robert Glazer:</strong></div>
<div style="display: table-cell; vertical-align: top;">Thanks, Eddie.</div>
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<div style="display: table-cell; vertical-align: top; width: 150px;"><strong>Eddie Turner:</strong></div>
<div style="display: table-cell; vertical-align: top;">And thank you for listening. That concludes this episode everyone. I’m Eddie Turner, The Leadership Excelerator®, reminding you that leadership is not about our title or our position. Leadership is an activity. Leadership is action. It&#8217;s not the case of once a leader, always a leader. It’s not a garment that we put on and take off. We must be a leader at our core and allow it to emanate in all that we do. So, whatever you&#8217;re doing, always keep leading.</div>
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<p><em>Thank you for listening to your host Eddie Turner on the <strong>Keep Leading!® Podcast</strong>. Please remember to subscribe to the <strong>Keep Leading!® Podcast</strong> on iTunes or wherever you listen. For more information about Eddie Turner&#8217;s work, please visit <strong><a href="https://eddieturnerllc.com/">EddieTurnerLLC.com</a></strong>.</em></p>
<p><em>Thank you for listening to C Suite Radio, turning the volume up on business. </em></p>
<p><em>The Keep Leading!® podcast is for people passionate about leadership. It is dedicated to leadership development and insights. Join your host Eddie Turner, The Leadership Excelerator® as he speaks with accomplished leaders and people of influence across the globe as they share their journey to leadership excellence. Listen as they share leadership strategies, techniques and insights. For more information visit eddieturnerllc.com or follow Eddie Turner on Twitter and Instagram at @eddieturnerjr. Like Eddie Turner LLC on Facebook. Connect with Eddie Turner on LinkedIn.</em></p>
<p>The post <a href="https://eddieturnerllc.com/keep-leading-podcast/lifting-others-up-as-leaders/">Keep Leading!® Podcast 081 | Lifting Others Up as Leaders | Robert Glazer</a> appeared first on <a href="https://eddieturnerllc.com">Eddie Turner</a>.</p>
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